Top Tips To Avoid Marking Spam To Real Emails In Office 365!

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 Emails In Office 365- Are you fed up sorting your emails from genuine to spam? You often end up marking your real emails as spam and then spend much time searching for them in various folders in Office 365. If you need help with this issue, this article is quite helpful. Here, we present some practical tips to avoid marking spam to real emails in Office 365.

Role of EOP In Filtering Spam From Inbox Emails

EOP, Exchange Online Protection, puts effort into keeping inboxes clear and spam-free. With the help of EOP, all the spam content or emails get filtered out from the inbox; however, sometimes, it filters emails that are not spam and relevant to users. So, to avoid such filtration by EOP, you should take specific measures and keep your inbox spam free. Before we give you helpful tips, let’s discuss why EOP marks some emails as spam.

How Emails Get Marked As Spam In Office 365

Using the View Email Message Headers option, one can quickly sort several spam-related issues in Office 365 and ensure that nothing goes wrong when you find a message with a header as X-Forefront-Antispam-Report, which carries SFV: NSPM string to it, which implies that EOP took this email as spam. If you are still looking for this header value, it may mean that it had an issue in configuration or that the email had yet to pass through the scanning for spam. This way, such a message is wrongly categorised as spam message.

To avoid EOP marking your genuine emails in Office 365 as spam, you can follow some tips we will discuss here. These tips are proven and quite handy in fixing this issue.

Tips To Avoid Genuine Emails From Marking As Spam In Your Office 365

Emails In Office 365-For effectively performing, EOP requires that Office 365 admins perform specific tasks. If you get an immense amount of spam messages to your account and don’t have admin rights for the Office 365 tenant, you should take the administrator’s help for the following tasks. If this is not the issue, you can go straight to a user section.

Tips For Admins

Pointing MX DNS Records To Office 365

To make EOP offer security, you should ensure that all MX (Mail Exchanger) DNS records for each domain should only be pointed to your Office 365. Avoiding this step will make EOP unable to feature spam filtering for users. If you want to take any other appliance or service to offer a spam filtering facility for a domain, you can disable spam protection in EOP. You can disable spam protection by making the transport rule that results in the -1 SCL value. For using EOP features, it is a must to eradicate the transport rule.

SmartScreen Filtering Should Be Disabled In Outlook

Those Office 365 users who use the Outlook desktop client should disable the filtering functionality of SmartScreen, which is now discontinued. In case this function is enabled, it may result in false positives. It is unworthy for users to have an updated version of the desktop Outlook client.

Turning Add-in of Report Message On For Users

For better spam filtering, it is highly recommended to enable the add-in of report messages for each user of Office 365. As an admin, one could also see users’ feedback that they send and utilise patterns for adjusting settings that can be a problem creator.

Instantly Allow Sender

If there is a case to allow a sender instantly, the most recommended option is only to allow an IP address of a particular sender. Besides that, you can enable sending after ensuring the authentication check is passed across by the sender, such as DKIM or SPF, with a transport rule that seeks the sender domain and the proper header for authentication results.

Tips For Users

Spam Report To Direct Microsoft

There is an Add-In for Report Message by which users can report spam emails directly to Microsoft. In addition, by sending the message to junk@office365.microsoft.com by attaching more letters, you can register a report for spam.

Adding Sender To Allow List; however, use separately

In the last fix for users, the option is to allow or block junk email settings. If you go with this option, you should ensure that the targeted phishing attempt is entitled to reach the inbox.

Email Server Consultancy Ltd. for more information.

Location: United Kingdom

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